• What’s involved with this role:

I. Receiving and assisting all visitors, directing members of the public to other reception areas for specific services as appropriate

II. Contacting members of staff who have visitors

III. Dealing with enquiries of a routine nature from members of the public and other callers and visitors

IV. Dealing with deliveries and receive goods on behalf of the Council, ensuring they are recorded and stored according to procedures. Arranging subsequent delivery or collection by porters or other staff

V. Dealing with couriers and receiving post delivered by them, entering details in delivery book and notifying customer

VI. Dealing with telephone enquiries at the desk, answering questions and transferring callers as appropriate

VII. Ensuring the reception areas are kept tidy

VIII. Carrying out basic clerical tasks as necessary, such as filing, photocopying, checking data, and sorting and delivering post


IMPORTANT notes:

1) At the risk of stating the obvious, our clients are looking for CVs that match the “Essentials” listed below.

2) We recommend that you consider taking a couple of minutes extra to submit a suitably ‘tailored’ CV* for each role that you apply for, listing those of your key skills, experience and qualifications that relate specifically to this vacancy somewhere near the top of your CV.

3) If you hold a CRB check or security clearance it is always worth stating this prominently on your CV.

4) Please bear in mind that local authority clients are generally prevented (by their own systems) from seeing your covering letter. On that basis it pays to ensure that your CV works as a standalone document.

• “Essentials” for inclusion within on your CV: Give yourself the best chance of getting appointed by ensuring that your CV shows the following PROMINENTLY:

- minimum of 2 years reception and associated office administration experience within a large organisation
- Enhanced CRB check to be in place
- IT literate

• Other useful, but non-essential, details to include on your CV, if applicable:

- any local authority or other public sector experience
- any children's learning or other services experience
- any relevant qualifications held or being studied for

• Client: Local Authority

• Division: early Years

• Anticipated Length of Assignment: Temporary role for 3 months initially, though considered likely to be extended.

• Hours per week: 36, Monday – Friday, normal working hours. Please note that there could be some flexibility on offer re starting/finishing times - to be discussed at interview

We are sorry, but due to high volumes we are not able to respond to unsuccessful applications. You will hear from us by email if we are able to take your CV forward to the next stage.

Please note that we check all ads at least once per day to ensure that the underlying roles remain live.

*If you wish to send a CV through to us that has been modified for this particular role then, as an alternative to applying on line, you may email it to jobs@triumph.gb.com, but you must always remember to quote the reference number for the job in question, without which we will be unable to match your CV to the vacancy, given the number of applications that we receive each day

Triumph Consultants Limited: www.triumph.gb.com